Faq

Frequently Asked Questions (FAQ)

1. What is Trendevoker?

Trendevoker is an online store that offers a wide selection of trendy and stylish ladies' handbags and accessories. We aim to provide high-quality products to our customers, keeping up with the latest fashion trends.

2. How can I place an order?

To place an order on Trendevoker, simply browse through our collection, select the products you like, and add them to your shopping cart. Then proceed to the checkout page, where you can provide your shipping and payment information to complete the purchase.

3. What payment methods do you accept?

We accept various payment methods, Cash on Delivery (COD) within Pakistan, debit cards, and Credit cards. All payments are processed securely through trusted third-party payment gateways to ensure the safety of your financial information.

4. How do you handle shipping and delivery?

We aim to process and ship orders promptly. Once your order is confirmed, we will make sure send it asap. Delivery times may vary based on your location and other factors. Please refer to our Shipping and Delivery page for more information.

5. What is your return and refund policy?

We want you to be satisfied with your purchase. If you are not entirely happy with your order, please refer to our Return and Refund Policy for detailed instructions on how to initiate a return and request a refund.

6. Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country to see the available shipping options and costs.

7. Can I cancel my order after it's been placed?

If you wish to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but cancellations are subject to certain conditions. Please contact us on Instagram account or our customer support service.

8. Are the product images on your website accurate?

We strive to provide accurate product images and descriptions. However, please note that colors and appearances may vary slightly due to different lighting conditions and monitor settings.

9. How can I contact your customer support team?

If you have any questions, concerns, or inquiries, you can reach our customer support team by emailing us at info@trendevoker.com or calling us at +92 322 4073297. Our team is available during business hours to assist you.

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